Home / Programs

Our Programs & Services

Comprehensive, trauma-informed solutions designed to end homelessness through Housing First strategies, clinical integration, and ongoing support

7
Stage Pipeline
500+
Lives Changed
97%
Retention Rate
218%
ROI
Core Service Model

7-Stage Housing First Pipeline

Our trauma-informed approach combines HMIS integration, VI-SPDAT assessments, and biopsychosocial care coordination with measurable Service Level Agreement (SLA) timelines

1

Street Outreach & BNL Entry

≤ 3 days

Street-based engagement with trauma-informed rapport building. Complete By-Name List (BNL) enrollment and HMIS data entry to begin coordinated entry into the housing system.

  • Initial contact and relationship building
  • Basic needs provision (water, toiletries, food)
  • HMIS enrollment and data collection
2

Assessment & Documentation

≤ 5 days

Conduct VI-SPDAT (Vulnerability Index - Service Prioritization Decision Assistance Tool) assessment and recover vital documents including birth certificates, Social Security cards, and state IDs.

  • Comprehensive vulnerability assessment
  • Vital document recovery and processing
  • Acuity scoring for service prioritization
3

Intake & Housing Pathway Referral

≤ 7 days

Match clients to appropriate housing pathways: Permanent Supportive Housing (PSH), Rapid Rehousing (RRH), or transitional programs based on individual needs and assessment results.

  • PSH voucher processing with Louisiana Housing Commission
  • Rapid Rehousing pathway coordination
  • Transitional program placement when needed
4

Housing Match & HQS Inspection

≤ 10 days

Connect with landlords through our proprietary landlord portal, complete Housing Quality Standards (HQS) inspections, and deploy flex funds for security deposits and utilities.

  • 140+ landlord network engagement
  • HQS inspections completed (3.8 day average)
  • Flex fund activation for move-in costs
5

Move-In & Case Management

≤ 14 days

Coordinate move-in with comprehensive kits, furniture provisioning, and initiate intensive Critical Time Intervention (CTI) case management model.

  • Move-in kits and furniture delivery
  • CTI case management begins (1:18 caseload)
  • Weekly contacts during first 90 days
6

Clinical & Benefits Integration

≤ 30 days

Comprehensive biopsychosocial support including IOP referrals, Primary Care Physician (PCP) linkage, telehealth activation, SNAP enrollment, Medicare/Medicaid connection, and peer recovery coaching.

  • IOP and behavioral health referrals
  • PCP connection and telehealth setup
  • Benefits enrollment (SNAP, Medicare/Medicaid)
  • Peer Recovery Coach assignment
7

Graduation & Long-Term Stability

≤ 365 days

12-month comprehensive stability review with ongoing support monitoring. Transition to independence or maintain light-touch follow-up to ensure lasting housing retention.

  • Annual stability assessment and planning
  • Continued resource connection as needed
  • 97% retention success rate
Encampment Solutions

Direct-to-Housing Encampment Response

Our proven encampment response model closes sites in 4-6 weeks by bringing comprehensive services directly onsite and eliminating costly temporary shelter steps

1

Direct to Housing

Streamlined path to permanent housing bypasses costly, complicated temporary measures. Real housing offers with wraparound services dramatically increase client acceptance rates.

2

Services On-Site

Medical teams, addiction specialists, outreach workers, housing navigators, and case managers all work daily at the encampment site to expedite the rehousing process.

3

Closure Maintenance

New partnerships with city departments and property owners ensure sites remain clear through landscaping, physical barriers, site reactivation, and ongoing patrols.

4

Public-Private Partnership

Blending vital public resources with flexible private funding accelerates rehousing by covering one-time expenses like application fees and move-in kits without bureaucratic delays.

5

Intensive Focus

Disaster-response methodology creates surge capacity. Entire teams focus on one location for extended periods, housing 50+ people and closing encampments within 4-6 weeks.

Case Study

New Orleans Transitional Center Success

Gov. Jeff Landry's Directive: Complete Encampment Response Model

From street outreach to permanent housing with 97% retention

500+
Total Individuals Housed
200
Transitional Center Capacity
97%
Housing Retention Rate
140+
Landlord Partners

Complete Service Package Included

3 daily meals during transitional phase
Clothing and personal care items
Vital document recovery (birth cert, SSN, ID)
Medical and mental health care coordination
Cell phone provision and communication access
SNAP benefits enrollment
Medicare/Medicaid activation
Primary care and dental connection
Move-in kits and furniture provisioning
HQS inspection completion (3.8 day avg)
Ongoing case management post-placement
12-month stability review and support

Ready to Scale Nationally

Our turnkey encampment response model is deployment-ready for cities including Dallas, Oklahoma City, Atlanta, Denver, Cleveland, Hartford, and Sacramento

Clinical Excellence

Biopsychosocial Care Integration

"Housing is stability. Treatment is transformation." — Our comprehensive clinical model ensures lasting recovery through integrated healthcare, behavioral health, and peer support

Housing First

Foundation for stability

IOP Programs

Substance use & mental health treatment

Primary Care

Preventative health connections

Telehealth

24/7 access to medical care

Peer Support

Certified Recovery Coaches with lived experience

82%
Appointment Attendance

Telehealth eliminates transportation barriers

48%
Reduction in Crises

Fewer psychiatric emergency interventions

31%
Better Medication Adherence

Through monitoring and peer support

Accountability & Recovery Standards

We believe in compassionate accountability. Our tiered approach sets clear milestones while respecting individual recovery timelines and challenges.

Tiered Goal Setting

Individualized milestones based on client needs and progress

Random Testing (When Appropriate)

Supportive accountability for substance use recovery

Medication Counts

Adherence monitoring for psychiatric and medical prescriptions

Progress Documentation

Documented milestones celebrate client achievements

Why This Matters

Retention

Reduces relapse and recidivism by linking housing stability to recovery progress

Cost Avoidance

Fewer ER visits, EMS calls, and lower justice system engagement

System Credibility

Cities see a complete recovery ecosystem, not just housing placement

Client Empowerment

Each person becomes an active participant in their own recovery journey

Ready to Bring The GOAT Project to Your City?

Our turnkey model reduces unsheltered homelessness by 50% in 18 months while cutting crisis costs and improving community safety

Target Expansion Cities

Dallas
Oklahoma City
Atlanta
Denver
Cleveland
Hartford
Sacramento
Year 1
300 Placements
Initial deployment scale
Year 2
750 Placements
Expansion phase
Year 3
1,500 Placements
Full-scale operations

Projected 3-year total savings: $45M–$68M across all jurisdictions